We’ve analysed data across thousands of DTC brands so you can find out how you stack up against the competition. From churn rate to lifetime value, discover key benchmarking metrics and build a more resilient brand.
The lifetime value of a customer is the difference between significant growth and stagnation. See how you stack up against your rivals.
It costs 7x more to acquire a new customer than to work with what you’ve got. We’ve calculated the average customer churn rate across a range of industries.
Find out how much money the average customer spends on DTC orders and learn how you stack up against your rivals.
How long do customers take to place another order? Find out with our precise time between orders data.
Discover how many orders the average customer makes with benchmarks across key DTC industries including health & wellness and food.