SMS mastery for DTC subscription brands

July 22, 2025

11 a.m. EST | 4 p.m. GMT | 5 p.m. CET

SMS Marketing Compliance - Proper opt-ins are non-negotiable. "You don't bypass compliance" - ensure customers explicitly opt-in to SMS marketing campaigns

SMS vs Email Marketing - SMS marketing isn't email. Keep SMS messages short, targeted, with clear CTAs. Avoid long copy and excessive emojis for better SMS engagement

SMS Personalization Strategy - Personalize SMS marketing flows with real-time browsing behavior and product interactions, not just purchase history data

SMS for Subscription Growth - Send SMS replenishment reminders when customers are most likely to reorder for 5-7x higher customer lifetime value"